ChatGPT vs Claude: AI Recommendation Comparison

In this sample, ChatGPT mentions 29% of businesses and Claude mentions 26%: a 3-percentage-point difference. This does not establish a universally better model or show whether it recommends your business today.

How to choose between ChatGPT and Claude for your task

To check which businesses a customer discovers, compare unbranded web-search questions and inspect the sources. To work on documents you provide, assess that task separately: it does not measure public discovery. These rates do not compare writing or reasoning quality.

In Claude, check whether web search is enabled and was used. A conversation without search or based on private files is not equivalent to a public discovery query.

The full 4-model comparison

How all 4 AI models perform across our dataset of Spanish SMBs

What this result can and cannot tell you

Questions, date, location and search mode can change responses. This study observes mentions; it does not identify the algorithm or source that caused each one. Check response links before assigning a cause.

Strategic implications

• 1

  Check that your website, services and profiles describe the same business. Correct public errors before interpreting a mention as a commercial opportunity.

• 2

  Start with the free check: five initial questions in ChatGPT. To compare models, check plan coverage and keep questions, country and measurement period consistent.

• 3

  Separate mentions, citations and visits or enquiries. Absence in one test does not equal losing a fixed share of customers.